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Brocade Adapters Troubleshooting Guide 89
53-1001253-01
HBA and CNA problems
problem
general HBA and CNA
, 8
HBA memory test
, 66
HBA problem
resolving BIOS boot problems
, 19
UEFI boot
, 17
unable to create more than 126 virtual ports
, 17
HBA problems
, 16
HCM logs
, 49
HCM options to collect data
, 42
HCMlogs logging levels
, 52
host commands for collecting data
, 40
host freezes or crashes
, 10
host not booting from remote LUN
, 17
host system logs
, 48
host syxtem freezes
, 10
I
I/O data traffic issues, 16
I/O problem on FCoE device
, 31
I/Os not failing over on path failure
, 28
information gathering
, 2
installation
confirming driver installation
, 34
confirming driver package in Linux
, 35
confirming driver package in Solaris
, 36
confirming driver package in VMware
, 36
confirming driver package in Windows
, 35
confirming driver package with HCM
, 34
driver errors
, 10
verifying
, 34
IOC statistics
, 57
displaying through BCU
, 57
displaying through HCM
, 57
L
Linux network driver tuning, 80
Linux problem
errors when installing driver package
, 10
loss of adapter IP address
, 23
low throughput and high latency
, 29
poor network performance
, 27
Linux storage driver tuning
, 77
LLDP data, collecting
, 69
log
application
, 49
master
, 49
logging levels, adjusting
, 50
logical port properties
, 72
logical port statistics
, 58
displaying through BCU
, 59
displaying through HCM
, 58
logs
adjust logging level
, 50
application
, 50
event
, 48
HCM
, 49
host system
, 48
master log severity levels
, 49
port
, 73
syslog support
, 49
loopback tests
, 63
enabling through BCU
, 63
enabling through HCM
, 64
loss of adapter hardware address
Linux problem
loss of adapter hardware address
, 23
loss of synch and signal errors
, 28
low throughput and high latency on Linux
, 29
low throughput and high latency on VMware
, 29
LUN not visible
, 20
M
MAC addressing, xvii
master log
, 49
master log severity levels
, 49
memory test
, 66
enabling through BCU
, 66
enabling through HCM
, 66
message reference
, 83
N
network stack runs out of heap, 24
NIC numbering on VMware unexpected
, 24
no adapters reported
, 8
O
operating system errors, 11
- Brocade Adapters 1
- Document History 2
- Contents 3
- About this Document 9
- CNA support 10
- Fabric OS and switch support 10
- Host operating system support 10
- HBA support 11
- What’s new in this document 12
- Document conventions 13
- Notes, cautions, and warnings 14
- Key terms 14
- Notice to the reader 15
- Additional information 15
- Providing details for support 16
- Command Function 17
- Document feedback 18
- In this chapter 19
- Gathering problem information 20
- TABLE 1 Topology map details 21
- Isolating Problems 23
- How to use this chapter 24
- Isolate adapter problems 24
- General HBA and CNA problems 26
- Port link is not active 27
- • The agent is not running 30
- BCU version mismatch warning 33
- HBA problems 34
- UEFI boot problems 35
- • Reseat the adapter 36
- BIOS boot problems 37
- LUN not visible from host 38
- Configuration menu 38
- • nm-tool 40
- Poor network performance 45
- FCoE link is down 48
- CEE is not enabled 50
- Application Tool References 51
- Information Chapter 52
- Tools for Collecting Data 57
- Data to provide support 58
- Support Save 60
- Support Save differences 62
- • authUtil 63
- • cfgShow 63
- Adapter event messages 65
- Host system logs 66
- HCM logs 67
- Logging levels adjustment 68
- Port logging level 69
- Statistics 70
- CEE statistics (CNA only) 71
- CEE query (CNA only) 71
- FCoE statistics (CNA only) 74
- Fabric statistics 74
- IOC statistics 75
- Logical port statistics 76
- Port statistics 77
- Remote port statistics 77
- VLAN Statistics (CNA only) 79
- Diagnostics 80
- • Internal 81
- • External 81
- PCI loopback test 83
- Memory test 84
- Adapter temperature 84
- Ping end points 84
- Trace route 85
- Echo test 86
- SCSI test 86
- Collecting SFP data 87
- Collecting port data 88
- Authentication settings 91
- Persistent binding 93
- Performance optimization 95
- Solaris tuning 96
- Windows tuning 96
- Tuning network drivers 97
- Linux tuning 98
- VMware tuning 99
- 53-1001253-01 100
- Event Message Reference 101
- TABLE 9 Driver event messages 102
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